Post-Install Peace of Mind
Technical Support
Because even the smartest systems need a human when things go weird.
Why Choose Security Hawk for Tech Support?
When your tech acts up, the last thing you need is a runaround.
At Security Hawk, we believe support should be:
- Fast: Because no one has time to wait for solutions.
- Reliable: We know the systems inside and out—we installed them, after all.
- Hassle-Free: No jargon, no confusion, just answers that work.
How It Works
1. Reach Out
Call, email, or use our online form to let us know what’s going on.
2. Quick Diagnosis
We’ll troubleshoot the issue and recommend the best solution—whether it’s a remote fix or an on-site visit.
3. Problem Solved
Our team gets to work fast, so your tech is back to performing at its best.
Need Support? Don’t let tech troubles slow you down—reach out, and we’ll handle the rest!
What We Cover
Our tech support services are tailored to keep all your systems in top shape:
- Security Camera Troubleshooting
From blurry feeds to disconnected cameras, we’ll get your system back online in no time. - Network Connectivity Issues
Slow Wi-Fi? Dead zones? Connection drops? We’ll identify the problem and fix it fast. - Access Control System Support
Whether it’s a stuck door or a software glitch, we’ll make sure your system is secure and running smoothly. - Audio & Video Setup Adjustments
Having trouble with your home theater or restaurant projector? We’ll get your entertainment or business back on track. - Smart Home Automation Fixes
From thermostat mishaps to smart lighting bugs, we’ll make sure your home stays as smart as you are.
Hawk Support: Keeping Your Tech in Check Since 2018.
Security Hawk
Frequently Asked Questions
Support within the warranty period is free. For out-of-warranty or new issues, this entails a service call fee, but we’ll provide transparent pricing before any work begins.
No problem—just tell us what you’re experiencing. Our team is skilled at diagnosing and fixing even the trickiest tech issues.
Yes! If you’re having issues, just describe the problem to us, and we’ll diagnose what it might be. From there, we’ll let you know how we can help get things running smoothly.
We aim to respond within 24 hours for most issues. Urgent problems? Give us a call, and we’ll do our best to prioritize your request.
We offer both! Many issues can be resolved remotely, but if we need to roll up our sleeves on-site, we’re happy to schedule a visit.
If you’re more of a reader than a talker, just email us!
Areas We Service
At Security Hawk, we’re proud to offer expert tech support and connectivity solutions across NYC and beyond. Whether it’s troubleshooting your network, optimizing security cameras, or fixing smart home tech, we’ve got you covered.
Queens:
From bustling neighborhoods to quiet homes, we bring reliable solutions to the world’s borough.
Brooklyn:
Whether it’s brownstones or co-working spaces, we’ll keep your tech running smoothly.
Manhattan:
From sleek high-rises to charming apartments, our tech support matches the energy of the city.
The Bronx:
Tough solutions for a borough that doesn’t settle for less—your tech is in good hands.
Staten Island:
Small-town vibes meet big-city tech. We’re here to keep Staten Island connected.
Long Island:
Luxury homes, thriving businesses, and everything in between—our services scale to meet your needs.
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.